Privacy Policy

1. Information We Collect

At FRP Cover, we collect information to provide better services to our business partners and customers. The types of information we may collect include:

• Business Contact Information: Company name, business address, work email address, phone number, and job title.
• Inquiry and Communication Data: Information you provide when requesting quotes, submitting inquiries through our contact forms, or communicating with us via email or phone.
• Transactional Data: Order details, shipping information, billing addresses, and correspondence related to your purchases.
• Technical Data: IP address, browser type, operating system, referring URLs, and browsing behavior on our website.

We collect this information directly from you when you fill out forms on our website, correspond with us, or engage in business transactions. We may also automatically collect certain technical data through cookies and similar technologies as described in our Cookies Policy.

2. How We Use Your Information

FRP Cover uses the collected information for the following legitimate business purposes:

• To respond to your inquiries, provide quotations, and process orders for FRP manhole covers and related products.
• To communicate with you about your account, transactions, and product updates.
• To improve our website, products, and customer service based on your feedback and usage patterns.
• To send relevant business communications, including product catalogs, technical specifications, and industry insights, where we have a legitimate interest or your consent.
• To comply with legal obligations, resolve disputes, and enforce our agreements.
• To detect and prevent fraudulent or unauthorized activities.

We process personal data only where we have a lawful basis, including: your consent (where required), performance of a contract, compliance with a legal obligation, or our legitimate business interests.

3. Data Protection

FRP Cover takes the security of your data seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• Secure Socket Layer (SSL) encryption for data transmitted through our website.
• Restricted access to personal data on a need-to-know basis, limited to employees and contractors who require it to perform their duties.
• Regular security audits and vulnerability assessments of our systems.
• Secure data storage with access controls and monitoring.
• Data backup and disaster recovery procedures.

While we strive to protect your personal data, no method of electronic storage or transmission is 100% secure. We encourage you to take appropriate precautions when sharing information online.

4. Cookies Policy

FRP Cover uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from.

What Are Cookies? Cookies are small text files stored on your device by your web browser when you visit a website. They help us remember your preferences and improve site functionality.

Types of Cookies We Use:

• Essential Cookies: Required for the basic operation of our website, enabling page navigation and access to secure areas.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information about page visits, time spent, and traffic sources.
• Functional Cookies: Remember your preferences and language settings to provide a personalized experience.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to the use of cookies in accordance with this policy.

5. Third-Party Disclosure

FRP Cover does not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your data with trusted third parties only as necessary to conduct our business operations, including:

• Shipping and Logistics Providers: To deliver products to your designated location.
• Payment Processors: To securely process transactions (we do not store credit card information).
• IT Service Providers: Including cloud hosting services, email platforms, and analytics tools that support our website and business operations.
• Professional Advisors: Legal, accounting, and consulting professionals who provide services to us.
• Regulatory Authorities: Where required by applicable law or to protect our legal rights.

All third-party service providers are contractually bound to maintain the confidentiality and security of your data and may only process it in accordance with our instructions.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, subject to legal retention requirements.
• Right to Restrict Processing: Request limitation of how we use your data.
• Right to Data Portability: Request transfer of your data to another service provider in a structured, commonly used format.
• Right to Object: Object to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the information provided in Section 7. We will respond to your request within the timeframe required by applicable law. We may request proof of identity before processing your request.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to addressing your concerns and will make every effort to resolve any issues promptly.

This Privacy Policy was last updated on July 20, 2026. We reserve the right to modify this policy at any time. Changes will be posted on this page, and we encourage you to review this policy periodically.